Well, it depends on the package you have chosen and your specific needs. Bookkeeping: For our bookkeeping plans, typically when you get an invoice or receipt you upload it to us through one of our recommended easy-to-use apps, the software program also syncs with your bank/credit cards to download bank and credit card transactions. We then complete the processing required saving you time and money and allowing us to provide a higher level of service that will help you focus on what you do best (your business!). Year End and Tax: You receive our custom checklists via email that requests the specific items we need to get started. You will be able to comment and upload items directly to the checklist. You can also create a client portal to access current and past checklists right from our website. Once you have uploaded the requested items or commented, you then mark the item as complete. The work is then deployed to our staff and we can get started on your year-end processes. We will then be in touch on any additional items as they come up. Other Services: Can be provided and will likely follow a similar flow to the explanations above.

Please contact us , and we can set up an appointment at your convenience. The first appointment is a free assessment in which we will talk about you (and your business). This will give us an idea of your accounting needs and takes about a half hour. From this, we will prepare and email a quote package that includes our engagement letter (a requirement as we are a Canadian CPA firm). After this, it is your decision if you think it will be a good fit. If you are ready to sign up, you sign off on the engagement letter/quote and this starts the onboarding process.

FAQs Archive

Q: Are you an Accountant or a Advisor?

Both. Our goal is to work with you to help you build your business the way you want to. Our service packages and levels are built around you and your goals for your business. They can include bookkeeping, tax (corporate and personal), year-end, and other accounting services. We are business accountants and tax advisors but as part of that will also complete personal tax returns for our corporate clients. We do also onboard sole proprietors (unincorporated businesses) however these spots can be more limited. Please get in touch to see the options available.

Q: How long do you keep my files online and does the Canada Revenue Agency (CRA) allow this?

The CRA requires all records to be kept for seven years. Your records remain secured in our cloud-based records and are accessible to only you (and our staff) for this time. If you choose to change accountants, we can provide pdf backups of all records for this time period at your request. CRA does not require paper forms of records including what are referred to as source documents (receipts). The CRA requires books and records to be retained in Canada. We have systems in place with secure providers in Canada to ensure we are meeting this requirement.

Q: Is Cloud-Based accounting secure?

We use Xero as our cloud based accounting and practice software. Xero uses security software that major financial institutions and banks use for things like your online banking. In fact, a lot of their security systems exceed the standards within the industry. The servers on which the information is stored are physically secured by restricted access and 24 hours a day guard surveillance. They are also protected by multiple firewalls and encrypted access. Most individuals and business owners cannot say the same for their worksites. For more information on Xero’s security check out their website https://www.xero.com/ca/accounting-software/security/ .

Q: Do I have to be a tech geek?

No! We do the legwork with the accounting software and the apps we recommend are designed for business owners like you. All that is required is a phone (android or a smart phone) with data availability or an ipad and a willingness to learn. We provide the training!