As businesses increasingly turn to digital solutions for time tracking and payroll management, Time – by Wagepoint has become a popular tool for many organizations. If you’re a new employee at a company using this platform, you might be wondering how to effectively track and submit your hours. Fortunately, getting up to speed with Time – by Wagepoint is simple once you know a few key tips, tricks, and quirks.

This blog walks you through setting up your account, entering time, and understanding key nuances to ensure you submit your timesheets correctly. Plus, it highlights two helpful videos that guide you every step of the way!

Getting Started with Time – by Wagepoint

Once you’ve been onboarded at your new company, you’ll receive an email invite to Time – by Wagepoint. Follow the instructions in that email to set up your account and create your password. This is a critical step to ensure you’re able to log in and start entering your hours.

Important Tip: Take note of your Employee Number. If your cell phone number has not previously been linked to your account, you’ll need to use this number to connect your phone to the app when logging in for the first time.

Entering Time Using the Phone App

The mobile app is a great way to manage your timesheets on the go, and it’s the recommended method for entering your time. Here’s how to get started:

  • Download the app: The Time – by Wagepoint app is available for both iOS and Android devices.
  • Enter time: Once logged in, you can use the “timesheet” option to track and record your hours worked. The app is designed to be intuitive, so you should be able to enter time quickly and easily.

For a visual walkthrough, check out this video on how to enter time using the mobile app: How to Enter Time Using the Phone App.

Key Tip: Time – by Wagepoint will only show approved time once it’s submitted and approved by a manager or supervisor. This can be a bit confusing, especially if you don’t see your most recent entries. If your time has been approved, it will show up in your timesheet.

The Quirk: Submitted vs. Approved Time

Here’s an important thing to note about the app: It does NOT show submitted time — it only displays approved time. This means that if you’ve submitted your time but your manager hasn’t yet approved it, you won’t see it in the app right away.

Managers may not approve timesheets daily. In some cases, they may only approve time at the end of the payroll period (usually Saturday or Sunday). If you see your time appear, it’s because an approver has stepped in to review and approve it.

Important Reminder: If you try to enter the same hours for a period that’s already been approved, the app will show you an error message. This is its way of preventing duplicate entries.

Reviewing and Submitting Time Using a Browser

If you prefer working on a desktop or laptop, you can also use the browser version of Time – by Wagepoint to submit your hours. This version also lets you review both your submitted and approved time.

Here’s a video on how to submit your weekly hours using a browser: How to Submit Weekly Time Using the Browser.

Use the browser for a detailed timesheet view or if the mobile app has issues.

Statutory Time and Holidays

A common question employees have when using Time – by Wagepoint is about statutory time. If you didn’t work on a statutory holiday, you don’t need to enter any time for that day. However, if you did work on a stat holiday, the extra statutory pay will be added automatically on top of your regular hours.

This feature makes it easy to ensure you’re compensated properly without any extra steps on your part!

Troubleshooting: When to Reach Out for Help

If you encounter any issues while using the app, the first step is to consult the videos linked above. They cover the basics of entering and submitting time and can often provide insight into any issues you’re facing.

If you still have questions or face technical difficulties, don’t hesitate to reach out to your manager. They can assist with approving your time or addressing any specific issues you’re encountering with the app.

Conclusion

Using Time – by Wagepoint to track and submit your hours is a straightforward process once you know the ropes. Whether using the mobile app or browser, understanding the key differences between submitted and approved time is essential. And with the helpful videos linked above, you’ll be up and running in no time.

Happy time tracking!

For more tips and tutorials on using Time – by Wagepoint, check out these resources or reach out for additional support.